Daniel Erickson Discusses BioWare Dialogue Systems

The Mass Effect dialogue system worked exceptionally well for keeping the game fast and action-oriented, which is always that team’s target. On Dragon Age we went for a more classic RPG approach with more options and the ability to dig into all the little details. The first option in dialogue was usually the most sensible one for a reasonable person in the situation. SWTOR is somewhere in the middle. We keep the story moving (nobody wants to sit there in a multiplayer game while their party member begs an NPC for more backstory) but we present the options based on the situation and the class or faction.

So in the Flashpoint that Altyrell mentioned, the kill option was on the top because it was an Imperial quest and being darkside is the default for their big faction choices. In the same manner the top option for Smugglers tends to be funny or flirty, Bounty Hunters tend to be all business, Consulars tend to be questioning and wise, etc. Then, of course, the rest of the options enable players to do something totally different with their characters. Want to be a hardcase Smuggler? A wry action hero Bounty Hunter? A charming Inquisitor? Choices are much broader than just good and evil.

Hope that helps!