The Case of the Missing Matrix Cube

There is a curious bug afflicting many players after today’s patch, where if they have acquired a Matrix Cube relic, the item vanishes from their character if it is currently equipped while loading a new area. BioWare has acknowledged the problem and is currently looking into a fix, which would most likely be applied via an emergency patch. Players would then get the item restored, without having to deal with the Protocol Droids at customer support.

Here is an update from BioWare:

Originally Posted by Chris Collins (Official Forums)

Hi everyone,

I just wanted to give you an update regarding what happened and to let you know what our next steps are regarding the Matrix Cubes.

After last night’s patch, players reported that Matrix Cubes had disappeared from their inventories. This was an unintended consequence of a behind-the-scenes change to how mission items work. You may have also noticed some mission items missing if you were in the middle of certain missions as well.

The team has been working on a fix since this was first reported, and we hope to get it out to you as quickly as possible. In the meantime, we ask that you hold off on contacting Customer Service at this time. Our goal is to restore the items to you as part of a new patch, without needing any manual intervention from Customer Service.

We very much appreciate your patience today as we work to resolve this issue. Once we have more information regarding the timing of the patch, we’ll let you know.

Ilum PvP Issues appear in 1.1.2

With patch 1.1.2 being pushed to live servers today, a new set of problems with Ilum’s PvP quests popped up. Previously, patch 1.1 had caused a PvP exploit on Ilum; this time, players are complaining of PvP kills not being counted towards the Ilum daily and weekly PvP quests. BioWare has acknowledged the issue on the forums and is working on a fix. Read what developer Joveth Gonzales said about the problem below.

Originally Posted by JovethGonzalez (Official Forums)

Hi everyone,

I wanted to give you all a quick update. The dev team has been investigating the cause of this issue and they’re closer to figuring out a solution. As mentioned before, we’ll keep you updated with any new developments. Thanks again for your patience on this.

Make sure to stay tuned as this issue develops.